Skip to content
Recepta
← All articles

How to handle WhatsApp bookings without being glued to your phone

Your customers already message you on WhatsApp. The problem is that every message interrupts you: “any slots on Thursday?”, “how much is a colour?”, “are you open on Saturday?”.

The questions repeat

Most messages are the same ten questions: hours, prices, where you are and whether there's a slot. Write the answers once and an assistant can give them just as well every time.

The appointment, straight into the calendar

What takes the most time is agreeing a time: suggest, wait, suggest again. An assistant connected to your calendar only offers real free slots and books the appointment, with a reminder the day before.

You decide when to step in

If someone has a complaint or a tricky question, the conversation is flagged for you. You can take over at any time and the AI steps aside.